Alternative Telecom Providers – The Benefits For Local Businesses

A business phoneIf you’re trying to find a phone solution for your business, you may want to pay attention to alternative telecom providers. There’s a good chance that an alternative provider will be able to provide exactly what you are looking for.

There are a lot of clear advantages to working with an alternative provider. If you’re shrewd about it, then you should be able to find a provider that can do precisely what you need them to do and at a good cost.

However, the easy thing to do is to just go with one of the big player providers because of the perceived trust portrayed through their brand and marketing. Although many of them are very good and provide excellent services, what we are saying in this article is to also explore the options as often local providers may be able to provide you with a more suitable package that also fits your budget.

Unfortunately, many of the smaller providers become over-shrouded by the big companies as they just seem to dominate the industry. Furthermore, when these big companies have a merger then the competition becomes even more stiff for the small telecoms provider.

One example of a merger was when BT bought the successful mobile phone company, EE. BT are already a dominating force in the industry, however, this merger helped them to grow exponentially and means that competition for the smaller companies is even more fierce.

You’ll Have A Range Of Options

When you choose to work with an alternative telecoms provider, you won’t be locked into a handful of choices as a business usually is with the larger providers. Instead, you’ll have a wide variety of options to choose from, the tariffs are often more flexible and good local companies don’t usually tie their customers into long contracts like the big providers usually do. With that being said, however, there will likely be some kind of contract no matter who you choose, so this is to be expected.

Some businesses opt to use VoIP for all of their phone needs. Others explore options like Skype or Google Voice. However, whatever your preference is, often there can be multiple options for most businesses if you want to have the flexibility and choice.

When you have so many options to choose from, it’s easy to find a company that provides exactly what you want. You’ll be able to carefully consider all of the choices that you’ve been presented with. From there, you’ll be able to select a telecom provider that can offer everything you’ve been seeking.

You’ll be Able To Save A Lot Of Money

While there are plenty of benefits to working with a smaller telecoms provider, one of the biggest perks is cost. A lot of alternative companies charge much lower rates than their big-name competitors do. One such company is Fluent Technologies, who are located in the South of England.

Fluent offer a wide range of telecoms services for local businesses and are a good example of a company that competes with the big players in the marketplace. You can see more about their alternative business phone offerings here.

If your goal is to keep your costs down, you should take a closer look at these telecom packages from local providers. You’ll be impressed when you see how much you can save.

When you’re spending less money on your phone service, you can put that money into other aspects of your business. If you’re already working on a tight budget, then choosing an alternative telecom provider will allow you to do more with what you have.

Some companies also like to spend some of the money saved on an upgraded phone system and features that they may otherwise not have been able to afford to go with one of the bigger providers. This is a great advantage and the extra features and can certainly make businesses working life much easier for its staff and daily operations.

For local providers, being able to offer you more for less is one of their biggest selling points. Even though you’ll be spending less, you’ll have access to features that you might not have been able to enjoy otherwise. You’ll be able to get a great deal for your money.

Local Suppliers Provide Excellent Service

If you want crystal clear phone service, choosing a local supplier is an excellent idea. Because your service provider will be catering to clients in your area, your phone service should be flawless.

You never want to have to deal with connection issues when you’re making business calls. When you work with a local alternative telecom provider, you won’t have to. You’ll always have a reliable connection.

Some major phone providers are focused on pleasing clients all across the country — or even across the world. Local vendors are focusing all of their attention on people in your particular area.

Competition Means Better Customer Service For You

The telecoms industry is extremely competitive. Not only do local companies need to compete, but they also have to convince business owners that it may be better for them to use their services rather than a big national company with a trusted image and a large marketing budget.

However, this is good news for the business consumer as the local telecoms provider will be more than keen to deliver impeccable service to keep their customers happy.

It’s clear that there are more than a few compelling reasons for business owners to look at alternative telecom providers. Don’t just look at national phone companies. Take the time to explore the wide range of options available to you. You may be able to find an alternative provider that can give you everything that you are looking for.

If you are considering working with a company that is unknown to you, then it is wise to check them out thoroughly first before jumping into bed with them. What do other companies say about them? Most businesses nowadays have reviews on various places such as Google+, Yelp and Facebook that can often give a good insight into a company. Another good option is to ask your business partners, suppliers and even some of your well-known customers if they can recommend a company for you.

Choosing The Right Office Phone For Your Business

Are you planning on purchasing a new phone for your business? If you’re going to be buying an office phone, you’re going to want to be careful about what you purchase. You’ll want to make sure you select a phone that meets all of your needs.

Here are a few of the things you should be looking for when you are wanting to buy a new phone for the office:

Useful Features

You need your phone to do more than simply take calls. If you’re using a phone for business reasons, you’re going to want to have something that offers a lot of functionality.

Seek out a phone with some built-in features. Obviously, you’re going to need call-waiting. You may want to purchase a phone will multiple lines. The easier it is for you to meet your customer’s needs, the better.

When you look at phones, you should think about how you are going to use those phones. Try to purchase a phone that offers the kind of functionality that you need.

PBX Systems

If you are running a moderate to large business with multiple offices and room that all require a phone with different phone lines and extensions then you will likely need a PBX system. A PBX system is like a call routing and operators system which helps you to divert calls to different places within your organisation with ease.

More on PBX systems here.


You shouldn’t be afraid to spend more on your office phone. After all, you need to invest in your business if you want it to be a success. With that said, you aren’t going to want to spend too much on your new phone.

When you look at the prices for phones, you should see what is included in that price. How much are you’re actually getting for your money? Focus on finding a phone that can offer you a lot of value.

You should also compare those prices to the rates charged for other phones. Try to find a phone that is being sold at a very fair price.


You’re going to be using your new phone for quite some time. You should make sure that it is durable enough to hold up under daily use.

How can you evaluate a phone’s durability? If you’re buying it from a retail store, you should examine it carefully. Pick up the phone and see how much heft it has to it. Make sure it’s solidly built.

If you’re ordering your phone online, you should read the product description closely. You should also make a point of reading over reviews. They’ll be able to tell you a great deal.

Think About Your Needs

a man in the office at his deskWhen it comes down to it, you are really the only one who knows exactly what your business needs. You may not be familiar with the technological aspects of how you can fulfil that need, which is why talking to a phone provider will help to point you in the right direction.

You should carefully consider your needs as you examine different phones. If you are using a local telecom provider then give them a call to see if they can give you some advice on the best phone for your needs. Many of these small, local providers do also offer handsets and an installation service so if you are already with one of them then you could be saving some money by adding on to your existing services with them.

Seek out a phone that offers everything you need and a number of the things that you want out of personal choice as well.

You should aim to find the perfect office phone for your business. Eventually, you should be able to find a fantastic phone.

Are you in the process of shopping for an office phone? If you are, you have a lot of things to consider. Follow this guide, and you should be able to purchase a phone that you’ll be fully satisfied with.

Welcome To ChimesText – Your Business Telecoms Info Resource

a business telephone handsetHello and welcome to ChimesText, the resource for business telecoms information. We have a strong interest in communication and view business telecoms as an important part of the smooth functioning of any business.

We are in the process of organising our blog to bring you the latest information on telecommunications and the developments in the industry that you need to know to keep abreast of the latest changes and updates in the sector.

We will be discussing topics such as best practices, equipment, call features, the best office phones for your business and much more. These tips should help to improve your overall knowledge of what is needed for your business communication system in order to bring you the most satisfactory user experience for you and your customers.

People always want to know about the latest and best hardware when it comes to business telephony offerings so we will also be covering these topics as we progress. Furthermore, software and calling features will also be covered in future articles as these are important topics for business owners to be familiar with.

For now , we’d also like to provide you with a little extra value in this article. So if you run a small business and are in need of some help choosing the right office phone for you, here is a great video with a guide to what is needed for a small office environment and examples of some great phones.

thank you for visiting us here at and we look forward to bringing you more interesting articles in the future.